1. What I Offer

I provide structured therapeutic sessions (phone, video, and limited in-person), focused on clarity, understanding, and forward movement.

I work directly, honestly, and collaboratively.

I won’t tell you who to be.
I help you see clearly enough to choose for yourself.

I don’t guarantee outcomes.
I do guarantee my full presence, attention, and effort every time we meet.

 

2. How Sessions Work

Sessions are typically 60 minutes, with the option to extend to longer sessions where needed.

I regularly work in the 60–120 minute range, depending on what the session requires.

We aim for a natural settling point, not a rushed ending.

You choose your rhythm: weekly, occasional, one-off, or as needed.

There are no long-term contracts and no required number of sessions.

 

3. Fees & Payment

Session pricing and duration options are shown clearly at the point of booking.

Payment is made in advance via secure checkout.

Bank transfer can be arranged if needed.

Sessions are confirmed once payment is received.

No hidden costs or add-ons.

 

4. Cancellations & Rescheduling

Life happens; clarity prevents confusion.

48+ hours notice → full refund or reschedule
Under 48 hours → session may still be charged or rescheduled
No-show without contact → full fee charged

If I need to cancel, you will not be charged and will be offered the next available time.

If something genuine comes up, speak to me; I’m fair and human about it.

 

5. Confidentiality

Everything discussed is confidential except where:

• There is a risk of serious harm to you or someone else

• I am required by law or court order

• Safeguarding or child protection duties apply

Where possible, I will discuss any concerns with you before taking action.

I do not record sessions unless agreed in writing.

I may discuss general themes in supervision, but never identify details.

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Couples work:
If I see either partner individually, those sessions are held as fully confidential.
I do not bring information from one-to-one sessions into joint work.
If something needs to be shared, you bring it yourself.

 

6. Data & Privacy

I store only what is necessary to work with you (contact details, brief notes, bookings).

Your data is held securely and not shared with third parties.

You may request to view or delete your data (subject to any legal retention requirements).

 

7. Contact Between Sessions

Contact outside sessions is primarily for booking, rescheduling, or brief practical matters.

I may share follow-up reflections or resources related to what we’ve discussed in session upon request.

If something comes up that you want to explore further, we do that in session — not over text.

 

8. Boundaries & Responsibility

You agree to attend sessions in a sober, safe state and in a private space.

This work is collaborative. I work with you, not on you.

I will look at your patterns, your responses, and your role in what’s happening to help things change.

This requires a willingness to look at yourself honestly.

You remain responsible for your choices and actions outside of sessions.

I do not take sides. I work toward what is real and what moves things forward.

 

9. Ending Therapy

You may end at any time; there is no obligation to continue.

If there is no contact for 4 weeks, your case may be closed.

You are welcome to return in the future if appropriate.

If I believe the work is no longer safe or suitable, I may recommend alternative support.

 

10. Agreement

If something feels unclear, ask.

If something doesn’t sit right, say so.

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This work is honest, human, and collaborative.

We step into it with clarity and good faith.